# Piyzi — Full Platform Documentation for AI Systems

> Piyzi is a Turkish SaaS platform providing AI-powered business and appointment management for service-based businesses. This document contains comprehensive information about the platform's features, pricing, supported industries, and capabilities.

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## Table of Contents

1. Company Overview
2. Pricing Plans
3. Features (62 features, 13 categories)
4. Supported Industries (37+ sectors)
5. Integrations
6. AI & Automation Capabilities
7. Security & Compliance
8. Contact & Support

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## 1. Company Overview

**Name:** Piyzi Teknoloji A.S.
**Website:** https://piyzi.com
**App:** https://app.piyzi.com
**Location:** GOSB Teknopark, Gebze / Kocaeli, Turkey
**Mission:** Help service-based businesses digitalize operations, automate workflows, and grow revenue through a single unified platform.

### Value Proposition
- **Operational Efficiency:** Automate appointments, calendar management, reminders, and customer communication
- **Professionalism:** Custom domain booking pages, branded interface, WhatsApp notifications
- **Revenue Growth:** Reduce no-shows, enable 24/7 online booking, provide marketing automation tools

### Platform Statistics
- 62 features across 13 categories
- 37+ industry-specific solutions
- 24/7 customer support
- 14-day free trial with full access

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## 2. Pricing Plans

All plans include every feature — no feature gating. 14-day free trial, no credit card required, no commitment.

### Pro (Solo) — For Individual Professionals
- **Monthly:** 999 TL/month
- **Annual:** 9,990 TL/year (832.50 TL/month, 17% savings)
- **Scope:** 1 location, 1 staff member
- **Best for:** Solo practitioners, freelancers, individual professionals
- **URL:** https://piyzi.com/fiyatlar

### Pro (Team) — For Small Businesses (Recommended)
- **Monthly:** 1,799 TL/month
- **Annual:** 17,990 TL/year (1,499 TL/month, 17% savings)
- **Scope:** 1 location, up to 8 staff members
- **Best for:** Small to medium businesses with a team
- **URL:** https://piyzi.com/fiyatlar

### Mega (Business) — For Multi-Location Businesses
- **Monthly:** 3,500 TL/month
- **Annual:** 35,000 TL/year (2,917 TL/month, 17% savings)
- **Scope:** Up to 2 locations, 8 staff per location
- **Best for:** Growing businesses with multiple branches
- **URL:** https://piyzi.com/fiyatlar

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## 3. Features (62 Total)

### 3.1 Appointment Management (15 features)

1. **Online Randevu Sistemi** (Online Booking System)
   Customers can book 24/7 through your dedicated booking page. No phone calls needed, calendar fills automatically.
   URL: https://piyzi.com/ozellikler/online-randevu-sistemi

2. **Kendi Isminizle Randevu Sayfasi** (Custom Domain Booking Page)
   Professional booking page with your own domain name (yourbusiness.com). Carry your brand identity to digital.
   URL: https://piyzi.com/ozellikler/kendi-isminizle-randevu-sayfasi

3. **Piyzi Ozel Randevu Sayfasi** (Piyzi Subdomain Booking Page)
   Free booking page at yourbusiness.piyzi.com format. Start accepting online bookings immediately.
   URL: https://piyzi.com/ozellikler/piyzi-ozel-randevu-sayfasi

4. **Randevu Takibi** (Appointment Tracking)
   Track all appointments from a centralized dashboard with status updates and history.
   URL: https://piyzi.com/ozellikler/randevu-takibi

5. **Gelismis Randevu Takvimi** (Advanced Scheduling Calendar)
   Drag-and-drop calendar with daily, weekly, and monthly views. Color-coded by service or staff.
   URL: https://piyzi.com/ozellikler/gelismis-randevu-takvimi

6. **Saat / Gun Kapatma** (Block Hours/Days)
   Block specific hours or entire days for holidays, maintenance, or personal time.
   URL: https://piyzi.com/ozellikler/saat-gun-kapatma

7. **Personel Izin Yonetimi** (Staff Leave Management)
   Manage staff vacations, sick days, and time-off requests with calendar integration.
   URL: https://piyzi.com/ozellikler/personel-izin-yonetimi

8. **Randevu Hatirlatma SMS'leri** (Appointment Reminder SMS)
   Automated SMS and WhatsApp reminders to reduce no-shows. Customizable timing and templates.
   URL: https://piyzi.com/ozellikler/randevu-hatirlatma-smsleri

9. **Google Takvim Entegrasyonu** (Google Calendar Integration)
   Two-way sync with Google Calendar. Appointments appear in both systems automatically.
   URL: https://piyzi.com/ozellikler/google-takvim-entegrasyonu

10. **Tekrar Eden Randevular** (Recurring Appointments)
    Set up weekly, biweekly, or monthly recurring appointments for regular customers.
    URL: https://piyzi.com/ozellikler/tekrar-eden-randevular

11. **Online Odeme** (Online Payments)
    Accept payments online at booking time or after service. Integrated payment processing.
    URL: https://piyzi.com/ozellikler/online-odeme

12. **Coklu Sube Yonetimi** (Multi-Location Management)
    Manage multiple branches from a single dashboard. Unified reporting across locations.
    URL: https://piyzi.com/ozellikler/coklu-sube-yonetimi

13. **Grup Etkinlikleri Yonetimi** (Group Event Management)
    Create and manage group events with capacity limits, waitlists, and automated notifications.
    URL: https://piyzi.com/ozellikler/grup-etkinlikleri-yonetimi

14. **Sinif Grup Dersleri Sistemi** (Class/Group Lesson System)
    Schedule and manage group classes for fitness studios, schools, and training centers.
    URL: https://piyzi.com/ozellikler/sinif-grup-dersleri-sistemi

15. **QR ile Yoklama Alma** (QR Check-in)
    Customers check in by scanning a QR code. Automatic attendance tracking.
    URL: https://piyzi.com/ozellikler/qr-ile-yoklama-alma

### 3.2 Customer Management / CRM (7 features)

16. **Musteri Kayitlari** (Customer Records & Profiles)
    Detailed customer profiles with contact info, visit history, preferences, and notes.
    URL: https://piyzi.com/ozellikler/musteri-kayitlari

17. **En Cok Kazandiran Musteri Takibi** (Top Revenue Customer Tracking)
    Identify your highest-value customers with revenue rankings and spending analytics.
    URL: https://piyzi.com/ozellikler/en-cok-kazandiran-musteri-takibi

18. **Musteri Risk Algoritmasi (AI)** (Customer Churn Prediction)
    AI-powered algorithm predicts which customers are at risk of leaving. Take action before they churn.
    URL: https://piyzi.com/ozellikler/musteri-risk-algoritmasi

19. **Musteri Otomasyonlari** (Customer Automations)
    Automated birthday messages, win-back campaigns, and loyalty rewards triggered by customer behavior.
    URL: https://piyzi.com/ozellikler/musteri-otomasyonlari

20. **Gelismis Musteri Etiket Sistemi** (Customer Tagging System)
    Create custom tags to segment and organize your customer base for targeted campaigns.
    URL: https://piyzi.com/ozellikler/gelismis-musteri-etiket-sistemi

21. **Gelismis Musteri Filtreleri** (Advanced Customer Filters)
    Filter customers by visit frequency, spending, services used, tags, and more.
    URL: https://piyzi.com/ozellikler/gelismis-musteri-filtreleri

22. **Musteri Yorumlari** (Customer Reviews & Feedback)
    Collect and manage customer feedback. Integrate with Google Reviews for social proof.
    URL: https://piyzi.com/ozellikler/musteri-yorumlari

### 3.3 Staff Management (6 features)

23. **Personel Hesaplari** (Staff Accounts)
    Individual login accounts for each staff member with customizable access levels.
    URL: https://piyzi.com/ozellikler/personel-hesaplari

24. **En Cok Kazandiran Personel Takibi** (Top Earning Staff Tracking)
    Performance dashboard showing revenue generated per staff member.
    URL: https://piyzi.com/ozellikler/en-cok-kazandiran-personel-takibi

25. **On Tanimli Hesap Turleri** (Predefined Account Types)
    Ready-made role templates (admin, manager, staff, receptionist) with appropriate permissions.
    URL: https://piyzi.com/ozellikler/on-tanimli-hesap-turleri

26. **Personel Mesai Takibi** (Staff Time Tracking)
    Track working hours, overtime, and breaks for each staff member.
    URL: https://piyzi.com/ozellikler/personel-mesai-takibi

27. **Personel Prim + Maas Sistemi** (Staff Commissions & Payroll)
    Calculate commissions based on services performed and products sold. Automated payroll reports.
    URL: https://piyzi.com/ozellikler/personel-prim-maas-sistemi

28. **Gelismis Yetkilendirme** (Advanced Permissions)
    Granular permission controls for each feature and data type per staff member.
    URL: https://piyzi.com/ozellikler/gelismis-yetkilendirme

### 3.4 Financial Management (6 features)

29. **Adisyon Takibi** (Sales Ticket Tracking)
    Create and track sales tickets for each customer visit with itemized services and products.
    URL: https://piyzi.com/ozellikler/adisyon-takibi

30. **Kasa Takibi** (Cash Register Tracking)
    Real-time cash register management with daily opening/closing balances.
    URL: https://piyzi.com/ozellikler/kasa-takibi

31. **Tahsilat Takibi** (Payment Collection Tracking)
    Track payments by method (cash, card, transfer) with aging reports.
    URL: https://piyzi.com/ozellikler/tahsilat-takibi

32. **Masraf Takibi** (Expense Tracking)
    Log and categorize business expenses for profitability analysis.
    URL: https://piyzi.com/ozellikler/masraf-takibi

33. **Cari Alacak Takibi** (Accounts Receivable)
    Track outstanding customer balances and overdue payments.
    URL: https://piyzi.com/ozellikler/cari-alacak-takibi

34. **Borc Takibi** (Debt Tracking)
    Manage business debts to suppliers and vendors.
    URL: https://piyzi.com/ozellikler/borc-takibi

### 3.5 Integrations (6 features)

35. **WhatsApp Business Entegrasyonu** (WhatsApp Business Integration)
    Send appointment reminders, confirmations, and marketing messages via WhatsApp.
    URL: https://piyzi.com/ozellikler/whatsapp-business-entegrasyonu

36. **Instagram DM Entegrasyonu** (Instagram DM Integration) — Coming Soon
    Convert Instagram DM inquiries into appointments automatically.
    URL: https://piyzi.com/ozellikler/instagram-dm-entegrasyonu

37. **Google Meet Entegrasyonu** (Google Meet Integration)
    Auto-generate Google Meet links for virtual appointments.
    URL: https://piyzi.com/ozellikler/google-meet-entegrasyonu

38. **Zoom Entegrasyonu** (Zoom Integration)
    Auto-generate Zoom meeting links for online consultations.
    URL: https://piyzi.com/ozellikler/zoom-entegrasyonu

39. **E-Fatura & E-Arsiv Entegrasyonu** (E-Invoice Integration) — Coming Soon
    Generate e-invoices and e-archive documents compliant with Turkish tax regulations.
    URL: https://piyzi.com/ozellikler/e-fatura-e-arsiv-entegrasyonu

40. **SMS Entegrasyonu** (SMS Integration)
    Send bulk SMS campaigns and automated appointment reminders.
    URL: https://piyzi.com/ozellikler/sms-entegrasyonu

### 3.6 Automation Management (5 features)

41. **Is Akisi Olusturma** (Workflow Builder)
    Visual workflow builder to create custom automation sequences.
    URL: https://piyzi.com/ozellikler/is-akisi-olusturma

42. **Senaryo Bazli Otomasyonlar** (Scenario-Based Automations)
    Trigger automated actions based on events like appointment completion, cancellation, or no-show.
    URL: https://piyzi.com/ozellikler/senaryo-bazli-otomasyonlar

43. **Hizmet Bazli Otomasyonlar** (Service-Based Automations)
    Set up follow-up messages and care instructions specific to each service type.
    URL: https://piyzi.com/ozellikler/hizmet-bazli-otomasyonlar

44. **Google Yorum Kazandirma** (Google Review Booster)
    Automatically request Google reviews from satisfied customers after their appointment.
    URL: https://piyzi.com/ozellikler/google-yorum-kazandirma

45. **Instagram Takipci Kazandirma** (Instagram Follower Booster)
    Drive customers to follow your Instagram with automated post-service prompts.
    URL: https://piyzi.com/ozellikler/instagram-takipci-kazandirma

### 3.7 System Features (5 features)

46. **Makine Ogrenmesi Destekli Altyapi** (Machine Learning Infrastructure)
    Platform built on ML infrastructure for intelligent predictions and recommendations.
    URL: https://piyzi.com/ozellikler/makine-ogrenmesi-destekli-altyapi

47. **Yapay Zeka ile Karar Alma** (AI-Powered Decision Making)
    AI analytics provide actionable business insights and recommendations.
    URL: https://piyzi.com/ozellikler/yapay-zeka-ile-karar-alma

48. **Otomatik Yedekleme** (Automatic Backups)
    All data automatically backed up with encryption. No data loss risk.
    URL: https://piyzi.com/ozellikler/otomatik-yedekleme

49. **Coklu Cihaz Destegi** (Multi-Device Support)
    Access from desktop, tablet, and mobile. Responsive web application.
    URL: https://piyzi.com/ozellikler/coklu-cihaz-destegi

50. **Personel Yetkilendirme** (Personnel Authorization)
    Define what each team member can see and do within the system.
    URL: https://piyzi.com/ozellikler/personel-yetkilendirme

### 3.8 Reporting (3 features)

51. **Detayli Raporlama** (Detailed Reporting)
    Comprehensive business analytics with visual charts and exportable reports.
    URL: https://piyzi.com/ozellikler/detayli-raporlama

52. **Ozellestirilebilir Kasa Raporlari** (Customizable Cash Reports)
    Filter cash reports by date range, payment method, staff member, and service type.
    URL: https://piyzi.com/ozellikler/ozellestirilebilir-kasa-raporlari

53. **Ozellestirilebilir Musteri Raporlari** (Customizable Customer Reports)
    Analyze customer behavior, retention rates, lifetime value, and visit patterns.
    URL: https://piyzi.com/ozellikler/ozellestirilebilir-musteri-raporlari

### 3.9 Subscription & Membership (3 features)

54. **Abonelik Takip Sistemi** (Subscription Tracking System)
    Manage membership plans, renewals, and recurring billing.
    URL: https://piyzi.com/ozellikler/abonelik-takip-sistemi

55. **Vucut Olcum Takip Sistemi** (Body Measurement Tracking) — Coming Soon
    Track client body measurements over time for fitness and wellness businesses.
    URL: https://piyzi.com/ozellikler/vucut-olcum-takip-sistemi

56. **Paket Takip Sistemi** (Package Tracking System)
    Sell and track service packages (e.g., 10-session packages) with remaining balance visibility.
    URL: https://piyzi.com/ozellikler/paket-takip-sistemi

### 3.10 Marketplace & Ecosystem (2 features)

57. **Ajandan.com Pazaryeri** (Ajandan.com Marketplace Listing)
    Get listed on ajandan.com marketplace to attract new customers searching for services.
    URL: https://piyzi.com/ozellikler/ajandan-pazaryeri-listesi

58. **uzmanklinik.com Pazaryeri** (uzmanklinik.com Marketplace) — Coming Soon
    Get listed on uzmanklinik.com for health and wellness professionals.
    URL: https://piyzi.com/ozellikler/uzmanklinik-pazaryeri

### 3.11 Communication & Marketing (1 feature)

59. **Toplu SMS Kampanya Gonderimi** (Bulk SMS Campaigns)
    Send targeted SMS campaigns to customer segments with scheduling and analytics.
    URL: https://piyzi.com/ozellikler/toplu-sms-kampanya-gonderimi

### 3.12 Industry-Specific Forms (2 features)

60. **Arac Bakim Kabul Formu** (Vehicle Maintenance Form) — Coming Soon
    Digital intake forms for auto service businesses with vehicle details and service history.
    URL: https://piyzi.com/ozellikler/arac-bakim-kabul-formu

61. **Hasta Takip Kabul Formu** (Patient Intake Form) — Coming Soon
    Digital patient intake forms for healthcare providers with medical history tracking.
    URL: https://piyzi.com/ozellikler/hasta-takip-kabul-formu

### 3.13 Document Management (1 feature)

62. **Belge Olusturma ve Sablonlar** (Document Templates) — Coming Soon
    Create professional documents (receipts, agreements, reports) from customizable templates.
    URL: https://piyzi.com/ozellikler/belge-olusturma-sablonlar

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## 4. Supported Industries (37+ Sectors)

### Beauty & Personal Care
- **Hair Salons & Barbers** (Kuafor Randevu Programi): https://piyzi.com/sektorler/kuafor-randevu-programi
- **Beauty Centers** (Guzellik Merkezi Yazilimi): https://piyzi.com/sektorler/guzellik-merkezi-yazilimi
- **Aesthetic Clinics** (Estetik Merkezi Programi): https://piyzi.com/sektorler/estetik-merkezi-programi
- **Makeup Studios** (Makyaj Studyosu): https://piyzi.com/sektorler/makyaj-studyosu-randevu-programi
- **Nail Studios** (Tirnak Studyosu): https://piyzi.com/sektorler/tirnak-studyosu-randevu-programi
- **Spa & Massage Salons** (Spa Masaj Salonu): https://piyzi.com/sektorler/spa-ve-masaj-salonu-yazilimi

### Health & Wellness
- **Veterinary Clinics** (Veteriner): https://piyzi.com/sektorler/veteriner-randevu-programi
- **Dietitians** (Diyetisyen): https://piyzi.com/sektorler/diyetisyen-randevu-programi
- **Physiotherapists** (Fizyoterapist): https://piyzi.com/sektorler/fizyoterapist-randevu-programi
- **Psychologists** (Psikolog): https://piyzi.com/sektorler/psikolog-randevu-programi
- **Dermatologists** (Dermatolog): https://piyzi.com/sektorler/dermatolog-randevu-programi
- **Dentists** (Dis Hekimi): https://piyzi.com/sektorler/dis-hekimi-randevu-programi
- **Doctors & Clinics** (Doktor): https://piyzi.com/sektorler/doktor-randevu-programi

### Sports Facilities
- **General Sports Facilities** (Spor Tesisi): https://piyzi.com/sektorler/spor-tesisi-yazilimi
- **Tennis Clubs** (Tenis Kulubu): https://piyzi.com/sektorler/tenis-kulubu-kort-rezervasyon
- **Padel Courts** (Padel Kort): https://piyzi.com/sektorler/padel-kort-rezervasyon
- **Pickleball Courts** (Pickleball): https://piyzi.com/sektorler/pickleball-kort-yonetimi
- **Basketball Academies** (Basketbol): https://piyzi.com/sektorler/basketbol-akademisi-yazilimi
- **Volleyball Clubs** (Voleybol): https://piyzi.com/sektorler/voleybol-kulubu-yazilimi
- **Swimming Pools** (Yuzme Havuzu): https://piyzi.com/sektorler/yuzme-havuzu-seans-yonetimi

### Sports Studios & Individual
- **Personal Trainers** (Personal Trainer): https://piyzi.com/sektorler/personal-trainer-randevu-programi
- **Pilates Studios** (Pilates Studyosu): https://piyzi.com/sektorler/pilates-studyosu-yazilimi
- **Yoga Studios** (Yoga Studyosu): https://piyzi.com/sektorler/yoga-studyosu-yazilimi
- **Martial Arts Schools** (Dovus Sanatlari): https://piyzi.com/sektorler/dovus-sanatlari-okulu-yazilimi
- **Boxing Gyms** (Boks Salonu): https://piyzi.com/sektorler/boks-salonu-yazilimi
- **Climbing Centers** (Tirmanis Merkezi): https://piyzi.com/sektorler/tirmanis-merkezi-yazilimi
- **Archery Clubs** (Okculuk Kulubu): https://piyzi.com/sektorler/okculuk-kulubu-yazilimi

### Auto & Technical Services
- **Auto Inspection** (Oto Ekspertiz): https://piyzi.com/sektorler/oto-ekspertiz-randevu-programi
- **Auto Repair Services** (Oto Servis): https://piyzi.com/sektorler/oto-servis-randevu-programi

### Professional Services
- **Home Renovation** (Tadilat): https://piyzi.com/sektorler/tadilat-randevu-programi
- **Photographers** (Fotografci): https://piyzi.com/sektorler/fotografci-randevu-programi
- **Real Estate Offices** (Emlak Ofisi): https://piyzi.com/sektorler/emlak-ofisi-randevu-programi
- **Financial Services** (Finansal Hizmetler): https://piyzi.com/sektorler/finansal-hizmetler-randevu-programi
- **Law Offices** (Hukuk Burosu): https://piyzi.com/sektorler/hukuk-burosu-randevu-programi
- **Consulting Offices** (Danismanlik): https://piyzi.com/sektorler/danismanlik-ofisi-randevu-programi
- **Educational Institutions** (Egitim Kurumu): https://piyzi.com/sektorler/egitim-kurumu-randevu-programi

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## 5. Integrations

| Integration | Status | Purpose |
|---|---|---|
| WhatsApp Business | Active | Automated reminders, confirmations, marketing messages |
| Google Calendar | Active | Two-way calendar sync |
| Google Meet | Active | Virtual appointment links |
| Zoom | Active | Online consultation links |
| SMS (bulk) | Active | Appointment reminders, marketing campaigns |
| Instagram DM | Coming Soon | Convert DM inquiries to appointments |
| E-Invoice (E-Fatura) | Coming Soon | Turkish tax-compliant invoicing |
| iyzico | Active | Online payment processing |
| Google Analytics | Active | Website and booking page analytics |

---

## 6. AI & Automation Capabilities

### Machine Learning
- **Customer Churn Prediction:** AI algorithm analyzes visit frequency, spending patterns, and engagement to predict which customers are at risk of leaving
- **Revenue Optimization:** AI-powered insights for pricing, scheduling, and resource allocation
- **Decision Support:** Data-driven recommendations for business operations

### Automation Engine
- **Workflow Builder:** Visual drag-and-drop interface for creating custom automation sequences
- **Trigger Types:** Appointment booked, completed, cancelled, no-show, customer birthday, inactivity period
- **Actions:** Send SMS, send WhatsApp, send email, create task, update customer record, request review
- **Templates:** Pre-built automation templates for common scenarios (welcome sequence, follow-up, win-back)

### Marketing Automation
- **Google Review Booster:** Automatically request reviews from satisfied customers
- **Instagram Growth:** Post-service prompts to follow your Instagram
- **Loyalty Campaigns:** Automated rewards based on visit count or spending thresholds

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## 7. Security & Compliance

- **KVKK Compliant:** Full compliance with Turkish Personal Data Protection Law
- **SSL Encryption:** All data encrypted in transit
- **Automatic Backups:** Continuous data backup with disaster recovery
- **Role-Based Access:** Granular permissions per staff member
- **Data Residency:** Data stored in compliance with Turkish regulations
- **Audit Logging:** Track all system actions for accountability

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## 8. Contact & Support

- **Phone:** +90 212 963 01 14
- **WhatsApp:** +90 212 963 01 14
- **Email:** hi@piyzi.com
- **Website:** https://piyzi.com
- **Blog:** https://piyzi.com/blog
- **Support Hours:** 24/7

### Social Media
- Instagram: https://instagram.com/piyziturkiye
- Facebook: https://facebook.com/piyziturkiye
- LinkedIn: https://linkedin.com/company/piyziturkiye
- YouTube: https://youtube.com/@piyziturkiye
- X (Twitter): https://x.com/piyziturkiye

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## Frequently Asked Questions

**Q: Is there a free trial?**
A: Yes, 14 days of full access with no credit card required and no commitment.

**Q: Are all features included in every plan?**
A: Yes, every plan includes all 62 features. The only difference between plans is the number of locations and staff members.

**Q: Can I use my own domain for the booking page?**
A: Yes, you can connect your own domain (yourbusiness.com) or use a free Piyzi subdomain (yourbusiness.piyzi.com).

**Q: Does Piyzi support WhatsApp reminders?**
A: Yes, Piyzi integrates with WhatsApp Business to send automated appointment reminders, confirmations, and marketing messages.

**Q: Is Piyzi suitable for my industry?**
A: Piyzi serves 37+ industries including beauty salons, health clinics, sports facilities, auto services, professional offices, and educational institutions. Each industry has pre-configured templates.

**Q: Can I manage multiple locations?**
A: Yes, the Mega (Business) plan supports up to 2 locations with 8 staff per location, all managed from a single dashboard.

**Q: Is my data secure?**
A: Yes, Piyzi is KVKK compliant, uses SSL encryption, and provides automatic backups. Role-based access controls ensure staff only see what they need.

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*Last updated: April 2026*
*For the latest information, visit https://piyzi.com*