Frequently Asked Questions

Piyzi is an AI-powered appointment and business management platform built for appointment-based businesses. It combines appointment scheduling, CRM, staff management, financial tracking, automation, and integrations under one roof. Available on iOS, Android, and Web.

Beauty and personal care (hair salons, barbershops, beauty centers, spas, nail studios), health (psychologists, dietitians, physiotherapists, dentists, dermatologists, veterinarians), sports and fitness (Pilates, yoga, martial arts, gyms, personal trainers), automotive and technical services, education and professional services (law firms, accountants, real estate, consultants, photographers) -- 38+ industry categories in total.

No. Beyond appointment scheduling, Piyzi is an end-to-end business management system offering CRM, financial management (invoicing, cash register, receivables, expenses), staff management (commissions, payroll, permissions), automation workflows, AI-powered decision support tools, and WhatsApp/Zoom/Google Meet integrations -- all in one platform.

Piyzi is developed by Piyzi Teknoloji A.S. at GOSB Teknopark (Gebze, Kocaeli, Turkey). The company operates under the Turkish Ministry of Industry and Technology and is an official Meta Tech Provider.

An AI layer (customer churn prediction, automatic appointment optimization), official Meta Tech Provider status with WhatsApp Business integration, multi-industry support for 38+ verticals, a true end-to-end operational platform (appointments to finance, CRM to reporting under one roof), and customizable automation workflows.

Yes. You get 14 days of full access to every feature in your chosen plan. No credit card required, no commitment. There are zero restrictions during the trial.

Sign up at piyzi.com and you can start immediately. Registration takes just a few minutes and you can begin using the system right away.

Not at all. You can sign up and explore on your own. However, if you prefer, our team will walk you through a one-on-one demo, help set up your account, and provide industry-specific guidance -- completely free.

If you want to continue, simply choose a plan and enter your payment details. If not, your account is automatically deactivated -- you will not be charged.

Absolutely. Piyzi is designed to be intuitive with no technical knowledge required. Plus, our free guided setup service means our team will configure your account with you and walk you through every step.

Yes. When you request a demo, we also help you migrate your existing data to Piyzi.

Pro (Individual) starts at 999 TL/month, Pro (Teams) at 1,799 TL/month, and Mega (Business) at 3,500 TL/month. Annual billing saves you 17%. Prices do not include VAT. Visit our pricing page for the latest rates.

No. Listed prices are exclusive of VAT. The applicable VAT rate is added to the invoice total.

Every feature is included in every plan. The only differences are the number of users (staff) and locations. Pro Individual: 1 location, 1 user. Pro Teams: 1 location, up to 8 users. Mega Business: up to 2 locations, up to 8 users per location.

No. Monthly plans are commitment-free -- cancel anytime. Annual plans are billed as a single 12-month payment.

Yes. If you are not satisfied within 14 days of payment, you will receive a full refund -- no questions asked.

Yes. Upgrade as your business grows or downgrade if your needs change. The adjustment takes effect at the start of your next billing cycle.

Yes. You can switch to annual billing at any time and save 17%.

We accept credit and debit cards. For enterprise customers, bank transfer is also available.

Our Enterprise plan offers unlimited users and unlimited locations, plus white-label, on-premise, and custom integration options. Contact us for a tailored quote.

Piyzi creates a dedicated booking page for your business (your-business.piyzi.com or your-business.com). Share the link on your Instagram bio, Google Business Profile, or website. Clients see available time slots, choose a service and staff member, and book their own appointments.

No. Piyzi automatically prevents two appointments from being booked for the same staff member at the same time. Clients only see available time slots when booking online.

Yes. Weekly therapy sessions, monthly maintenance appointments, or periodic check-ups -- set them up once and they repeat automatically.

Yes. Use the class scheduling system to create group sessions for Pilates, yoga, martial arts, swimming, and more. Set capacity limits and take attendance via QR code.

Yes. Clients can pay a deposit or the full amount by credit card when booking online, helping you minimize no-show risk.

Yes. Block certain time slots or full days for holidays, maintenance, or special events.

Yes. Track annual leave, sick days, and personal time off through the system. Appointments are automatically blocked for staff who are on leave.

A 360-degree profile is created for every client. Contact details, appointment history, services received, preferences, notes, tags, and payment status are all visible on a single screen.

Our AI analyzes customer behavior patterns to identify clients at risk of not returning -- before you lose them. Take proactive action with a personalized campaign or follow-up message to win them back.

Yes. Automatically track remaining sessions for service packages you sell (e.g., 10-session laser, 20-session PT, 8-session therapy). Renewal reminders are sent when a package is about to expire.

Yes. Use the advanced tagging system to categorize clients as VIP, new, at-risk, regular, and more. Apply detailed filters by last visit date, spending amount, service preference, and dozens of other criteria.

Yes. Send automated satisfaction surveys after appointments. You can also use the Google review automation to request reviews from happy customers.

Yes. Create individual login accounts for each team member so they can view their own appointments and calendars.

Yes. Each staff member's services, revenue generated, and commission earnings are calculated automatically. Customize the base salary + commission structure to fit your needs.

With granular role-based permissions, you define exactly which modules and actions each staff member can access. Ensure that sensitive financial and customer data is only visible to authorized personnel.

Yes. Staff-level revenue, appointment count, and performance reports are available in real time. Make data-driven decisions about staffing and incentives.

Yes. Monitor daily, weekly, and monthly cash flow from a single dashboard. Report separately by cash, credit card, and other payment methods.

Yes. Record every service and product sold during a client visit as a sales ticket. View daily sales breakdowns by staff member.

Yes. Track outstanding balances on a per-client basis, send payment reminders, and view collection status in real time.

Yes. Categorize and log all business expenses, then use monthly expense reports to identify unnecessary spending.

E-invoice and e-archive integration is coming soon. Once available, you will be able to generate e-invoices directly when a sales ticket is completed.

Automated actions triggered by specific events -- such as an appointment being created, cancelled, a client not visiting for a long time, or a birthday. Examples include post-appointment satisfaction surveys, re-engagement SMS for clients who have not visited in 30 days, and birthday greeting messages.

Yes. Use the workflow builder to define your own automations. You choose the trigger event, conditions, and actions.

Satisfied clients automatically receive a Google review request after their appointment. This helps you organically boost your Google rating.

After an appointment, clients receive an invitation to follow your Instagram account, helping you grow your social media audience organically.

As an official Meta Tech Provider, Piyzi uses the WhatsApp Business API. Automatic confirmation messages are sent when an appointment is created, reminders before the appointment, and campaign notifications -- all via WhatsApp.

Yes. Piyzi is an official Meta Tech Provider using the WhatsApp Business Cloud API. Messages are sent from a verified business profile and will not be caught by spam filters.

Yes. When an online appointment is created, the system automatically generates a Google Meet or Zoom link and sends it to the client. No need to manually create and share links.

Yes. Piyzi appointments sync bidirectionally with Google Calendar. Your work and personal appointments appear in a single calendar.

Instagram DM integration is actively under development and will be available soon. Once launched, you will be able to manage DM inquiries from the Piyzi dashboard and create appointments directly from conversations.

Yes. Appointment reminders, confirmations, and campaign messages can be sent automatically via SMS. It is an ideal alternative for clients who do not use WhatsApp.

Yes. All data is encrypted and stored on secure cloud infrastructure with automatic backups. The risk of data loss is minimized.

Yes. Piyzi operates in full compliance with KVKK (Turkish Personal Data Protection Law). Customer data is processed and stored in accordance with all applicable regulations.

With the advanced permissions system, only the people you authorize can access specific data. You can define each staff member's access level individually.

Yes. All business data is automatically backed up on a regular basis. Your data remains safe in the event of any disruption.

Yes. You can export your reports and data at any time.

Piyzi works on iOS (iPhone, iPad), Android (phones, tablets), and the Web (all browsers). Access the same data from your computer, tablet, or phone.

Yes. Native mobile apps are available for iOS and Android. Download them from the App Store or Google Play.

Yes. Piyzi is cloud-based software and requires an internet connection. This means you can access your data from anywhere.

Yes. Turkish, English, German, French, Spanish, Russian, Chinese, Arabic, and more languages are supported.

No. Piyzi is cloud-based SaaS software -- there is nothing to install on your computer. Sign up and start using it immediately. For mobile devices, download the app from the App Store or Google Play.

Yes. The Mega (Business) plan supports up to 2 locations, while the Enterprise plan supports unlimited locations -- all managed from a single dashboard. Each location has its own calendar, staff, and reporting.

Yes. Centralized reporting lets you compare revenue, appointment counts, staff performance, and customer metrics across all locations.

Yes. Create a professional booking page under your own domain (your-business.com). For franchise chains, multi-storefront setups (branch.brand.com) are available on the Enterprise plan.

Yes. The Enterprise plan includes an on-premise option so your data stays on your own servers. Contact us for details.

Ajandan.com is a marketplace platform powered by Piyzi. List your business on Ajandan.com to reach new clients and increase your discoverability.

uzmanklinik.com is a vertical marketplace for health professionals. It serves as a client acquisition channel for clinics, psychologists, dietitians, and healthcare specialists. Coming soon.

Piyzi Club is a partner network for Piyzi member businesses. Access exclusive benefits from partners covering accounting, automation, office supplies, and productivity tools.

Reach us via email ([email protected]), phone (0212 706 6483 / 0537 734 9292), or in-app support channels.

We provide support Monday through Friday, 9:00 AM to 5:00 PM (GMT+3).

Yes. Fill out the form on our demo request page to receive a free one-on-one demo and guided setup. Our team will prepare a demo tailored to your business and set up your account together.

Yes. Our free guided setup service includes configuring your account together and walking you through the system. Custom training programs are also available for enterprise customers.