PIYZI KVKK DATA PROTECTION NOTICE
This is a courtesy translation provided for convenience. In case of any discrepancy, the Turkish version of this document prevails.
KVKK (Law No. 6698 on the Protection of Personal Data) is Turkey's comprehensive data protection legislation, equivalent to the EU's GDPR.
1. Data Controller
Piyzi Technology Inc. (Piyzi Teknoloji A.S.) Address: GOSB Teknopark (Gebze Technology Park), Kemal Nehrozoglu Cad. 41480 Gebze, Kocaeli, Turkey Email: hi@piyzi.com
2. Personal Data We Process
- Identity information
- Contact details
- Appointment records
- Technical usage data
3. Purposes of Data Processing
- Providing our services
- Managing appointments and communications
- Fulfilling legal obligations
- Operating the in-app AI help assistant, measuring answer quality and improving help content (questions and answers are stored; phone numbers and e-mail addresses are automatically masked before storage)
- Producing a fast first reply to your support requests: the message text and any screenshots you attach are sent to our AI service provider (OpenAI) for evaluation
4. Legal Basis
Under KVKK Articles 5 and 6 (Kanun madde 5 ve 6):
- Performance of a contract (Sozlesmenin ifasi)
- Legal obligations (Yasal yukumlulukler)
- Legitimate interests (Mesru menfaat)
5. Data Transfers
Piyzi does not sell your personal data. Data is shared only to the extent necessary to deliver the service — with infrastructure/hosting providers, messaging (SMS, e-mail, WhatsApp Business) providers and licensed payment institutions — and with competent authorities where required by law. Where a provider's servers are located abroad, transfers are carried out in accordance with Article 9 of the KVKK.
6. Data Retention
Data is retained for the duration of the service. When an account is closed, data is deleted or anonymized.
7. Your Rights as a Data Subject
Under KVKK Article 11 (Kanun madde 11), you have the right to:
- Request information about your data
- Request corrections
- Request deletion
- Object to processing
How to Reach Us
hi@piyzi.com