Staff settings: services, shifts, appointments and salary/commission
Define staff-specific working hours, the services a staff member can deliver, their appointment rules, salary/commission model and calendar colour; get to know the staff detail page.
Last updated: 7 October 2026
For each staff member you can define their own working hours, the services they can deliver, their appointment rules and their salary/commission model. These settings live in four windows, which you can open from two places:
The three-dot (⋮) menu in the staff member's row in the My Business → Staff list: Appointment Settings, Service Definitions, Shift Settings, Salary & Commission Settings.
The Staff Settings menu at the top right of the staff member's detail page (the same four windows). The Salary & Commission Settings and Shift Settings buttons on the Overview tab open the same windows too.
Changing these settings needs the permission to update staff details (Çalışan bilgilerini güncelleyebilir); salary and commission also need the permissions to view and edit staff salary information (Personel maaş bilgisini görebilir / düzenleyebilir). None of the windows sends a notification to the staff member. Staff members can also edit their own shift and appointment settings in the mobile app, which uses separate permissions (see the mobile tab).
Appointment Settings
Open to Online Booking: when on, customers can book this staff member online, and the window shows the Online Booking Enabled badge. When off, the staff member does not appear on your online booking page or in the team list of your business page, and can only be booked from the panel (Manual Booking Only).
Use Company Settings: when on (Using Company Settings), the staff member follows the business's general booking rules, and the suggested times follow the Booking Interval set in My Business → Settings → Appointment Settings. When off (Using Personal Settings), the Slot Interval, Buffer Time and Minimum Notice fields appear.
Slot Interval: how often times are offered for online booking (every 5, 10, 15, 20, 30, 45 or 60 minutes).
Minimum Notice: how many minutes ahead a customer can book for the same day; if you enter 0, 60 minutes is saved. The Buffer Time field is saved but does not change the suggested times.
If the window shows Being Set Up for the First Time at the top, no settings have ever been saved for this staff member and they do not appear on the online booking page. Check the settings and click Save.
Service Definitions
Switch on and off the services the staff member can deliver. The list is grouped by customer type, with the total and active service counts and a search box at the top. Each switch is saved immediately (Service added / Service removed); there is no Save button, so click Close when you are done. When creating an appointment in the panel and on the online booking page, the staff member can be chosen only for the services switched on. Switching a service off does not change existing appointments.
The same assignment also appears in the staff list of the service's edit window (My Business → Settings → Services). You set a staff-specific price there, in the service's staff section; a service switched on from this window is delivered at the business price.
Shift Settings
While Use Company Business Hours is on (the default), the staff member works the business's working hours. If you switch it off, a row opens for each day of the week: switch the day on or off, choose the start and end time, and add breaks with Add Break. When you change a day's hours, the question "Do you want to copy these business hours to all days?" appears below it; Yes, Copy copies the hours and breaks to the other days without changing which days are open or closed. While the switch is on the window shows the Using Company Hours badge, and while it is off the Using Personal Hours badge; save your changes with Save.
A personal shift replaces the business hours: the staff member's appointment times are generated from this plan only and can fall outside the business hours. The window does not check that the start time is before the end time, so check the hours before saving.
Salary & Commission Settings
Salary Model: Fixed Salary Only, Commission Only or Salary + Commission (the default). Enter the fixed salary in the Monthly Base Salary field; with Commission Only this field is hidden, and with Fixed Salary Only the commission section is hidden.
Commission Settings: enter percentage rates on the Services, Product Sale and Package Sale tabs. With the Calculation Method switch off, Fixed Rate applies: one rate for every payment method. Switching it on gives Detailed Setup: under the Default Rate you enter a separate rate for each payment method. Commission follows the payment methods the transaction was collected with; methods without a rate and transactions without a payment use the Default Rate.
Class Sessions and Group Events: these tabs appear only if the related module is enabled in Pi Store. Here the commission is an amount, not a percentage: Hourly Rate (the default; multiplied by the length of the class or event) or a fixed Per Session / Per Event amount.
The Salary & Commission step of the staff wizard has the same options; there, Detailed Setup is called By Payment Method.
Commission is calculated from the following:
Service commission: from the completed appointment services the staff member delivered. Services deducted from a package do not count towards service commission.
Product and package commission: through the staff member who made the sale.
Class commission: to the instructor who taught the session, from completed sessions only. If automatic completion is off for the class, complete the sessions yourself.
Group event commission: from completed events only; an event completes automatically 24 hours after it ends.
The amounts are calculated by the Calculate Salary & Commission tool under Accounting & Finance → Expenses. Each time it runs, it applies the staff member's current rates to the period you choose; amounts you have already posted as expenses do not change if you change the rate later. Staff whose Salary & Commission Settings have never been saved cannot be selected there. See the Calculating salary and commission article for details.
Calendar colour
Every staff member has a calendar colour: in the staff view of the calendar, the column header and that staff member's appointment cards appear in this colour. A newly added staff member automatically gets the colour least used in the business; the business owner starts with blue. To change it, use the Color picker on the right of the profile card on the Overview tab of the staff detail page; the colour you pick is saved automatically. You can also pick the colour in advance for staff who have been invited but have not joined yet. Changing the colour needs the permission to update staff details.
If you pick a light colour such as yellow, the text in the calendar column header automatically turns dark so it stays readable.
The staff detail page
Click a row in the Staff list (or ⋮ → Details). The tabs appear depending on your permissions:
Overview: the profile card (role, status, Color picker, email, phone, joining date, departments, last sign-in), the Salary & Settings card (salary model and monthly salary), this month's Performance card (Appointments, Package Sales, Product Sales) and Operational Status (Today's Shift, Next Appointment, total transactions, success rate, revenue).
Appointment History, Package Sales, Product Sales: lists you can filter by date and status, with summary cards such as total transactions, duration and revenue at the top.
Documents and Photos: upload, download and delete the staff member's contracts, documents and photos with Upload File. Images can be up to 5 MB, documents (PDF, Word, Excel, TXT) up to 20 MB and videos up to 100 MB.
The Today's Shift card shows On Leave on days that are closed in the weekly plan; this does not mean a leave record was entered. You can see a staff member's leave under Create → Time Block → Leave Requests. If the Salary & Settings card shows ₺0, check Salary & Commission Settings.
In the mobile app, open the Staff screen from the menu and tap the staff member's card. On the detail screen, the Settings button at the top right opens the same four windows as on the web: Appointment Settings, Service Definitions, Shift Settings and Salary & Commission Settings. The fields and rules are the same as on the web; the button is shown only to users who can edit staff details.
On mobile, Salary & Commission Settings shows the Services, Product Sale and Package Sale commissions; the Calculation Method switch reads Fixed or Detailed. Set the Class Sessions and Group Events commissions in the web panel; saving on mobile keeps those settings.
The tabs on the detail screen are Overview, Appointments, Packages, Products and Documents; the phone button (labelled Search), Message and WhatsApp let you contact the staff member directly.
The calendar colour cannot be changed on mobile; use the Color picker on the staff detail page in the web panel.
Staff members' own settings
Staff members can edit their own shift and appointment settings in the mobile app: they tap the person icon at the far right of the bottom bar (or My Account in the side menu), and on the Account Settings screen that opens they choose Shift Settings or Appointment Settings on the My Business Settings tab. The tab appears for users whose role includes the permission to set their own shift (Kendi vardiyasını ayarlayabilir) or to edit their own appointment settings (Kendi randevu ayarlarını düzenleyebilir); both are on in the default Personel (Staff) role.