Understand clients before you lose them
Acquiring a new customer costs up to five times more than retaining an existing one. Yet most businesses only realize they lost a client after the fact. Piyzi Churn Prediction flips this equation and alerts you before the loss actually happens.
What this feature delivers
The AI-based algorithm analyzes each client's behavior patterns and produces a risk score. A low score indicates a loyal client; a high score signals someone about to leave.
- Per-client risk score and category
- Automatic notifications when scores reach critical levels
- Campaign targeting for at-risk segments
- Custom thresholds tailored to your business
Who is it for?
- Beauty and grooming salons, where client loyalty is the foundation of revenue
- Hair salons, where regular visit intervals are central to the business model
- Fitness and wellness studios, where member churn directly impacts revenue
- Aesthetics clinics, where treatment continuity matters for both patient and clinic
How it works
The system continuously monitors each client's appointment history. It learns the client's normal visit interval, compares it with the time elapsed since the last visit, and produces a risk score. When the score crosses your threshold, the system alerts you. You respond with an SMS, a call, or a campaign. Instead of silently drifting away, the client returns.
Key details
- Live risk score displayed on the client profile
- Weekly summary notifications
- Risk segment linked to the campaign module
- Historical win-back statistics
Experience the Piyzi difference
Customer churn stops being a surprise and becomes a manageable process. With Piyzi, you protect your most valuable asset using AI-backed data, not guesses.