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Customer Management

Customer Automations

From birthday greetings to win-back sequences, automate every client touchpoint with smart workflows.

Last updated:

Müşteri Detayı

VIP

Hakan Çelik

+90 532 *** 45 67

24

Ziyaret

₺14.950

Toplam

3.2y

Müşteri

Adisyonlar
Randevular
Notlar

Saç + Sakal

#4821

2 Nisan 2026

₺2.000

Ödendi

Cilt Bakımı + Paket

#4756

15 Mart 2026

₺12.500

Ödendi

Saç Kesimi

#4612

8 Mart 2026

₺450

Ödendi
Customer Automations arayüzünden bir görünüm

Benefits

What this feature delivers

Automatic Birthday Greetings

Every client receives a personalized message or discount code on their birthday. Not a single birthday is missed.

Win-Back Sequences

Send automated reminders to clients who have been inactive for a set number of days and increase return rates.

Zero Manual Work

Once configured, workflows run in the background. You never need to check whose birthday it is today.

Strengthen Brand Loyalty

Small but meaningful touches make clients feel remembered and deepen their connection to your business.

Ready-Made Message Templates

Customize pre-built templates to match your brand voice and go live in minutes. No copywriting from scratch.

Silent clients are waiting to be re-engaged

Every business has one enemy: being forgotten. When a client's birthday passes unnoticed, or months go by without a follow-up, they quietly drift away. Piyzi Customer Automations prevent this silent disconnect and make every client feel remembered.

What this feature delivers

Piyzi lets you build event-triggered message flows. Once set up, the system runs continuously in the background and reaches the right client at the right time.

  • Automatic birthday greeting messages
  • Inactivity reminder sequences
  • Package expiry renewal offers
  • Post-appointment thank-you messages

Who is it for?

  • Hair and beauty salons, where consistent outreach drives repeat bookings
  • Spa and massage studios, where package renewals depend on timely reminders
  • Aesthetics clinics, where post-treatment follow-up determines outcomes
  • Fitness studios, where member churn decreases with automated reminders

How it works

From the workflow builder, select a trigger: birthday, days since last appointment, package expiry date, and more. Then choose the message template and delivery channel. Once the workflow is activated, the system evaluates conditions for every client and sends the message automatically. Everything runs in the background, and you only see the results.

Key details

  • Multi-channel delivery via SMS and push notifications
  • Message reports and open-rate analytics
  • Per-client automation history
  • Pause and update workflows at any time

Experience the Piyzi difference

Client engagement stops being a time burden and becomes a systematic process. With Piyzi, you run your business while the system quietly builds client loyalty in the background.

Use Cases

How it works in practice

Scenario

Hair Salon

The salon sends an automatic reminder SMS to every client 45 days after their last appointment and keeps the booking calendar full.

Scenario

Beauty Center

The center sends an automatic discount code on every client's birthday, creating a gift experience and generating dozens of extra bookings per month.

Scenario

Spa Studio

The studio sends renewal offers to clients whose packages are about to expire, keeping package revenue consistent.

Integrations

Works with your favorite tools

This feature integrates seamlessly with the tools you already use.

WhatsApp Business

Google Calendar

Instagram

Email

SMS

Zoom & Meet

FAQ

Frequently asked questions

Unlimited. Run birthday, win-back, package expiry, thank-you, and other workflows simultaneously.

Yes. Modify any pre-built template to match your brand voice and messaging style.

The system supports SMS, email, and push notifications. The channel choice is yours.

Every automated message includes an opt-out option, keeping you compliant with privacy regulations.

Get Started

Try Customer Automations today

14-day free trial. No credit card required, setup takes 2 minutes.

Customer Automations & Smart Workflows | Piyzi