How do I change my email address?

The email address on your account is used for the emails Piyzi sends you, such as the welcome and subscription notices and the notice that your support ticket has been answered. You sign in to Piyzi with your mobile number and password, not with your email address, so changing the email address does not affect how you sign in.

Where do you see your email address?

Open your avatar at the top right → My Account → My Account tab: the address is on the Email row of the profile card. There is no edit icon on this row; the pencil on the Phone row just below it only changes your phone number. The envelope badge under your name shows whether the email address is verified (hovering over it shows "Email verified" or "Email not verified").

Changing the email address

1. 1

   Open the Staff screen

   Go to My Business → Staff in the left menu. Find your own row in the list; the business owner has an Owner badge next to their name.

2. 2

   Open Profile Settings

   Click the three dots (⋮) in the Action column at the right of the row and choose Profile Settings.

3. 3

   Type the new address

   Type your new address into the Email field of the Profile Settings window. The First Name, Last Name and Phone Number fields are already filled in; you do not need to touch them.

4. 4

   Save

   Press Save. "Profile details updated." appears; your new address is shown when you open the My Account page.

• The Email field cannot be left empty ("An email address is required.") and must be a valid address ("Enter a valid email address.").

• If the address is already registered to another Piyzi account, "This phone number or email address conflicts with another user" appears at the top of the window; use a different address.

• The email address belongs to your account: if you work in more than one business, changing it on one business's Staff screen changes it in all of them.

Who can do this?

The business owner can always do this. For staff, the Profile Settings option is shown when their role includes the permission "Çalışan bilgilerini güncelleyebilir" (can update staff details); seeing the list on the Staff screen also needs "Çalışan listesini görebilir" (can view the staff list), and the window needs "Çalışanları görebilir" (can view staff) to load the details. If you do not have these permissions, ask the business owner or an authorised manager to change your email address: they follow the same steps on your row.

Email verification and profile completion

The panel has no step for verifying your email address. If you signed up yourself, your email badge stays "Email not verified"; changing the address from Profile Settings does not change the badge either. For staff who created their account through an invitation link, the email address counts as verified once they set their password on that link.

The Profile Completion indicator on My Account adds 20% for each of five criteria: first and last name, a verified email address, a verified phone number, a profile photo and at least one workspace. Because the email address cannot be verified, the indicator reaches at most 80% if you signed up yourself. This does not stop you from signing in or using Piyzi.