Signing in to your account (and signing in with 2FA)
Sign in to Piyzi with your mobile number and password; learn what Remember Me does, how the two-factor authentication code works, how the account lock works and what to do when you cannot sign in.
Last updated: 7 October 2026
You sign in to the Piyzi panel from the Sign In screen with your mobile number and password. You cannot sign in with your email address.
- 1Enter your details
The Mobile Phone field comes with Turkey (+90) selected; type your number as the 10 digits starting with 5. While typing your password you can reveal the characters with the eye icon in the Password field.
- 2Press Sign In
If the details are correct the panel opens. If two-factor authentication is enabled on your account, the code window opens first (described below).
With the language button below the sign-in box you can choose Türkçe, English or Azərbaycan dili; the language you choose is also used in the panel after you sign in. The moon/sun icon in the bottom-right corner of the sign-in area switches between the light and dark theme.
Which screen opens after signing in?
Normally the Calendar opens and you start in the business you last worked in. If you work in more than one business, see the article "The profile menu: theme, language, performance and workspaces" for switching between them.
If your phone number has not been verified yet, the Verify Your Account screen opens first and an SMS code is sent to your number (see "Creating a new account and verifying your phone").
If you have not created your business yet, the setup wizard opens. If, as the business owner, you left the wizard unfinished, it opens at the step where you stopped; you can go to the panel with Later.
If your Piyzi subscription has expired, only the subscription and payment screens and the My Account page open; the whole panel opens again once you renew.
What does Remember Me do?
When "Remember Me" is ticked as you sign in, the system only remembers your phone number in this browser — the number field is pre-filled the next time you sign in. It does not save your password and does not change how long your session lasts. If you untick it and sign in, the saved number is removed.
Even without Remember Me, your session stays open when you close and reopen the browser. On a shared computer, choose Sign Out from your avatar at the top right when you have finished.
If two-factor authentication is enabled
After you press Sign In, the Two-Factor Authentication window opens:
SMS Verification: a 6-digit code is sent to your phone number, which is shown masked. The code is valid for 3 minutes.
Authenticator Verification: enter the 6-digit code from the authenticator app you used when setting up 2FA (such as Google Authenticator, Authy or Microsoft Authenticator).
Type the code into the Verification Code field and press Verify and Sign In (Enter also works once 6 digits are typed). If the code is wrong or has expired, "The code could not be verified. Please try again." appears and the field is cleared. Cancel closes the window.
To get a new SMS code, close the window with Cancel and press Sign In again; a new code is sent and the previous one stops working. The Resend link in the window does not send a new SMS, even though it says "A new code has been sent". Do not repeat this many times in a row: every sign-in attempt made without verifying the code adds to the lock counter described below.
If you cannot receive the code, you cannot sign in on your own. If you no longer have access to the number the SMS code goes to and you are a staff member, ask the business owner to update your number under My Business → Staff → Profile Settings; you then sign in with your new number and your password, and at the first sign-in you are asked to verify the new number with an SMS code. If you are the business owner, or you have lost the phone with your authenticator app, contact the Piyzi team through the channels on the piyzi.com Contact page (e.g. hi@piyzi.com).
If you cannot sign in
"User not found, or the password is incorrect.": check your number and password; the number must be the one registered to your account.
Account lock: if you enter the wrong password four times in a row, your account is locked for 10 minutes on the fifth attempt for security and "Too many failed sign-in attempts." appears; while it is locked, "Your account is locked." is shown. The lock lifts by itself after 10 minutes. Do not try again during that time: attempts made while locked also count and can lock the account again as soon as the time is up.
"Too many verification code requests.": too many sign-in attempts were made with the same number within 15 minutes; wait 15 minutes and try again.
If you do not remember your password: use the Forgot Password link on the sign-in screen (see the "Resetting your password" article).
If your phone number has changed: you can still sign in with your old number and your password; no SMS is sent to that number when you sign in (unless SMS two-factor authentication is on). Then set your new number from the Phone row on your avatar → My Account → My Account tab; the verification code is sent to your new number.
If you were invited as a staff member: do not sign up. Open the invitation link you received by SMS or WhatsApp and set your password there (Create Account and Sign In); from then on you sign in with your phone number and that password.
If you do not have an account: you can create one from the "Don't have an account? Sign Up" link below the sign-in screen.
In the web panel, "Your session has expired, please sign in again." may appear together with the wrong-password or account-lock message. While you are on the sign-in screen, ignore it; the real reason is the message next to it.
When you open the mobile app, tap the Sign In button on the welcome screen. On the "How would you like to sign in?" screen choose your account type: Business Sign In (business owners and staff) or Customer Sign In (customers of a business, who sign in with an SMS code).
- 1Enter your phone number and password
For business sign-in the country code is fixed to +90: type your 10-digit number (5XX XXX XX XX) into Phone Number and your password into Password, then tap Sign In. The eye icon shows your password. You can change the language with the selector at the top of the screen before signing in.
- 2Two-factor authentication (if enabled)
The Two-Factor Authentication sheet slides up from the bottom: with the SMS method enter the code sent to your masked number (valid for 3 minutes), with the app method enter the 6-digit code from your authenticator app, then tap Verify. For a new SMS code tap Cancel and then Sign In again; the "Didn't receive the code? Resend" text on the sheet does not send a new code.
- 3The app opens
After signing in, the Overview screen of the business you last worked in opens. To switch to another business, open the side menu with the menu icon at the top left, tap Change on the business card at the top and pick the business from the list.
If your phone has not been verified yet, the app first opens the Verify Your Phone screen.
If you do not have a business yet, the business creation steps (Create Your Workspace) open.
If your Piyzi subscription has expired, the app takes you to the Account Settings screen.
A new business account cannot be created from the mobile app — registration happens on the web panel only. If the password is wrong, a "Sign In Failed" alert appears; after repeated wrong passwords the account is locked for 10 minutes, so do not keep trying while it is locked. If you forgot your password, use the Forgot Password link on the sign-in screen.