Setting up and publishing your online booking page

The Online Booking module creates your business page, where customers can book their own appointments online. You set it up from Marketplace → Online Booking in the left menu. Until the page is published, this screen shows a Get Started button; setup is only available in the web panel.

Who can set it up?

• The Online Booking screen opens for users whose role has the Randevu sayfasını güncelleyebilir (can update the booking page) permission.

• Only the business owner can move through the wizard and publish the page. When another user tries to continue, the message “You don't have permission to do this.” appears and the wizard stays on the same screen.

The setup wizard

The wizard opens full screen and has thirteen screens. The bar at the top shows three stages: identity (business details), showcase (images and content) and activation (final check and publishing). Screens where you enter information have Back, Save and exit and Continue buttons at the bottom. If a required field is empty when you press Continue, a warning appears under the field together with “Please complete the missing fields to continue.”

1. 1

   Start the wizard

   Press Get Started, then Let's Get Started on the welcome screen and Continue on the Getting Started screen.

2. 2

   Step 1/6 — How Should Customers Reach You?

   All three fields are required:

   • Display Name: your business name. If you change it here, it changes everywhere in the panel and on your page (it is the same field as Business Name in Company Profile).

   • URL Name (Slug): the short name in your page address (businessname.piyzi.com). It opens filled in with the address created from the name you gave when you set up the business; change it if you like. If it is empty, it fills in as you type the display name; changing the display name later does not change an address that is already filled in. Turkish letters are simplified (ş→s, ğ→g, ı→i…), spaces become hyphens and anything other than letters, digits and hyphens is dropped. It must be at least 3 characters long and not used by another business. If it is available, a green “Your online store address will be …” message appears underneath; otherwise you see a red warning.

   • Business Phone Number: the number customers call if there's a problem or they need to cancel; it appears in the contact section of your page. The field opens filled with your account's phone number every time; if your business number is different, correct it before pressing Continue.

3. 3

   Step 2/6 — Where Can They Find You?

   Mark your business on the map: type the address into Search for Your Business and press Enter, or click the map and drag the pin. If no location has been saved before, your browser asks for location permission; if you allow it, the pin is placed where you are at that moment. If you are filling in the wizard away from the business, move the pin to your business.

   The map location, the country, the city and the Full Address are required. Choose the district as well: if it is left empty the wizard still moves on, but the page cannot be published at the last step.

4. 4

   Step 3/6 — Set Your Business Hours

   For each day, set the open/closed switch and the opening and closing times; add breaks with Add Break if needed. When you change a day's hours, the question “Do you want to copy these business hours to all days?” appears below it; Yes, Copy copies the hours and breaks to the other days without changing whether each day is open or closed. At least one day must be open.

   The screen opens with your saved business hours; if there are none, Monday to Saturday 09:00–18:00 are open and Sunday is closed. The hours you enter here are your business's general hours — the same record as My Business → Settings → Business Hours.

5. 5

   Move on to the showcase stage

   Press Continue on the information screen and again on the photo tips screen.

6. 6

   Step 4/6 — Show Your Venue at Its Best

   Add up to 5 slides to the image slider at the top of your page: click an empty slot and choose an image (JPG, PNG, WEBP or GIF; up to 10 MB), and drag the slides to change the order. Slides you upload, reorder or delete are saved at once; a deleted photo is deleted permanently. This step is optional; you can also edit the slides later in My Business → Settings → Business Images.

7. 7

   Step 5/6 — What Makes You Special?

   Tick the amenities your business offers (for example free Wi-Fi, parking, wheelchair access or payment options). Your choices appear in the About section of your page. This step is optional.

8. 8

   Step 6/6 — Tell Customers Your Story

   Write a text introducing your business (up to 1000 characters), or use Generate with AI to draft one from your business details and then edit it. The text appears in the About section of your page; you can change it later in the Business Description field under My Business → Settings → Company Profile.

9. 9

   Final check and publishing

   The ticked list on the Final Check screen is for information only; it does not check what you entered. Press Continue to reach the Final Step screen and press 🚀 Activate.

   To publish, the URL name, display name, country, city, district and full address must be saved. If one is missing, the page is not published and you see “Activation isn't possible because the link address is missing.” or “Activation isn't possible because the company name, address or city is missing.” Go back with Back, complete the missing field and press Continue.

   Once the page is live, the Congratulations! screen opens: View My Profile opens your page in a new tab and Go to the Dashboard takes you back to the Online Booking screen.

Leaving the wizard and coming back

A screen's details are saved only when you press Continue. Save and exit and the cross at the top right close the wizard but do not save the changes on the screen you are on, so press Continue before you leave. Slides in the images step are saved as soon as you upload them.

When you come back to the Online Booking screen, Get Started reopens the wizard on the screen after the last one you passed with Continue.

After publishing

The Online Booking screen turns into a management view: your business name, page address and Published badge; the Share menu (Your Profile Link with Copy, and sharing on Facebook, Twitter, LinkedIn, WhatsApp and Telegram); the Edit button; the Photo Gallery, About Us and Business Hours cards; Quick Access (View Profile, Edit Profile); Contact; and the Today card showing today's business hours (or Closed).

• Customers can start booking online from your page; “How does your customer book online?” describes the flow.

• Online bookings wait for your approval by default: Auto-approve Online Bookings under My Business → Settings → Appointment Settings is off (unless you turned on “Approve online bookings automatically” in the 5-step setup when you opened your account). If you turn it on, bookings are confirmed instantly.

• A service is listed on the page only if Hide on booking page is off for it (My Business → Settings → Services).

• A staff member can be chosen only if they have accepted their invitation (or were added as Cannot Sign In), are assigned to the service, and Open to Online Booking is on in the Appointment Settings window, opened from the three-dot menu on their row in the Staff list. If the window shows Being Set Up for the First Time at the top, no settings have ever been saved for that staff member, and they cannot be chosen on the online booking page until you press Save.

• Your customers can also sign in to the Piyzi mobile app with Customer Sign In; the app only lists businesses whose page is published.

• Your PiLink pages also open only while your business page is published.

Changing the page details later

After publishing, the wizard does not reopen. Edit and Edit Profile take you to My Business → Settings (the Company Settings page); the details on your page come from these cards:

• Company Profile: business name, page address (Online Store URL), the About text (Business Description), the street address and the province / district.

• Contact Information: phone number and other contact channels.

• Location Settings: the map location (pin).

• Business Images: the slides at the top of the page.

• Business Hours and Holidays: the days and hours when bookings can be made.

• Branding: your page's colours.

The amenity tags (What Makes You Special?) can only be chosen in the setup wizard.

Taking the page offline

There is no button in the panel that unpublishes the page. To stop online bookings on particular days, add those days under My Business → Settings → Holidays: no online appointments or online class sign-ups are taken on holidays. To close online booking for a staff member, turn off Open to Online Booking in their Appointment Settings window; to close a service, turn on Hide on booking page.

Your page address

Your page has a single primary address; the other addresses redirect to it automatically. Whichever link your customer uses, they reach the same place, and search engines see your page as one address.

• Your own domain — if you have connected one, this is the primary address (My Business → Settings → the custom domains card, labelled “Custom Field Names” in the English interface). The other two addresses redirect here.

• The address built from your short name (for example businessname.piyzi.com) — this is the primary address if you have no custom domain.

• Your address on piyzi.com — always redirects to the primary address above.