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Appointments list: search, filters and columns

See every appointment in a single list; reach the session you are looking for quickly with the time, status, source, approval, package and type filters.

Last updated: 7 October 2026

The Appointments page in the left menu lists every past, current and future individual appointment in a single table. The counter under the title shows how many appointments match the filters; the list shows 20 appointments per page and you move on with the page numbers at the bottom. To see the page, your role needs the “Randevuları görebilir” (view appointments) permission. Staff without the “Herkesin takvimini görebilir” (view everyone's calendar) permission only see the appointments they created or whose service is assigned to them. (The role editor lists permissions by their Turkish names.)

The page opens with the Today filter by default. If you cannot find an older appointment, first set the time filter to "All Dates" or "Past".

There is no new-appointment button on this page. To add an appointment, choose Create Appointment from the Create button in the top bar, or click an empty slot on the Calendar.

Table columns

  • Customer: a photo or the initials, the name and the phone.

  • Date / Time: the day of the appointment and its start–end range.

  • Services: the services to be delivered; a green Package label if they will be deducted from a package.

  • Staff: the person who will deliver the service.

  • Duration: the total session duration (minutes).

  • Amount: the amount of the appointment.

  • Status: Not set, Pending, Arrived, Completed, No-show or Cancelled.

  • Confirmation: an Approved badge on approved appointments and a Pending badge on those awaiting approval; an Online badge on appointments with an online meeting, and on appointments that came from outside the panel a small badge showing where they came from (piyzi for bookings from the online booking page).

Search and filters

  • Search: searches by customer name or phone number; Turkish characters and upper or lower case make no difference.

  • Time: All Dates, Today, Upcoming, Past or Custom Date. "Past" brings appointments whose date has passed — they do not have to be completed. Custom Date shows start and end date boxes.

  • Status: All Statuses, Not set, Pending, Arrived, Completed, Cancelled, No-show.

  • Sorting: Soonest (the default), Oldest, Recently Created, Most Expensive, Cheapest, Longest, Most Services. Soonest puts the latest-dated appointment at the top and Oldest the earliest-dated one; with the Upcoming filter, choose Oldest to see your nearest appointment at the top. The sorting menu is hidden while Custom Date is selected.

  • Filters button: opens four extra filters — Resource (where the booking came from: All Resources / Manual / From your agenda / Piyzi), Confirmation (All / Approved / Unapproved), Package (All / From package / Without package) and Type (All / Online).

Once you search or pick a filter or sort order other than the defaults, a red X button appears next to the Filters button; clicking it clears the search and every filter and takes the list back to Today and Soonest.

Set the confirmation filter to "Unapproved" and scan the list to see every appointment that came in online and is waiting for approval in one go.

Opening the appointment detail

Clicking anywhere on the row opens the same appointment detail window as on the calendar. From there you approve the appointment, change its status, open the edit form with Edit (staff, service, resource, date, duration, price, discount and VAT), delete it with Delete Service and, if the appointment has a sales card, go to the sales card page with Go to Sales Card — collection is done there. All of these buttons are explained step by step in the article on approving an appointment, changing its status and cancelling it.

If you only need to change the date or time, you don't have to open the form: the date and time boxes in the detail window can be changed directly (if your role has the “Randevu düzenleyebilir” (edit appointments) permission). After changing a value, click the confirm button that appears next to it (Save date/time); before saving, the system asks whether the customer should be notified: Notify by SMS or Update Without Notifying. If you choose to notify, the rule is the same as when moving on the calendar: if the appointment is Not set or Pending, your “When an Appointment Is Rescheduled” automations run; if one of them immediately sends the customer an SMS or WhatsApp message, Piyzi's SMS with the new time is not sent as well, otherwise that SMS is sent. In the window opened from this list, a day change moves only the service you selected; to move every service of the visit to another day together, open the appointment from the Calendar. Without the permission, the boxes appear locked.

This list contains individual appointments only. Group events and class sessions are listed in their own modules.

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