Staff report: who earned how much, and what commission is due?
See each staff member's revenue from appointments, product and package sales and the commission they earned in one table; click a row to drill into their transactions and the payments made to them.
Last updated: 7 October 2026
The staff report shows the revenue each staff member brought in during the period you choose, and the commission they earned from it. Use it when calculating month-end commission and when comparing staff performance.
Opening the report
Open Reports → Staff Reports from the left menu.
Choose the period with the buttons at the top: Today (selected when the page opens), This Week, This Month, This Year or Custom Range. With Custom Range, the report loads only after you pick both a start and an end date.
There is no Yesterday, Last Week or Last Month option. For last month's report, pick the first and last day of the month in Custom Range.
The table
Each row is a staff member, sorted by total revenue. Every active staff member of the business is listed; staff who have left but have data in the period appear with a “Left” badge. A Grand Total row sits at the bottom.
Appointments: the amount of non-package services on completed appointments, after discount and including VAT, credited to the staff member who delivered the service. The number of transactions (services) appears underneath. Sessions used from a package are not counted here; the package price goes into Package Sales on the day it is sold.
Product Sales: product sales where this person is the sales consultant; sales on cancelled sales cards are not counted.
Package Sales: package sales where this person is the sales consultant, with the number of packages. A sale cancelled later stays here in the period it was sold.
Total: the sum of the three.
Commission columns
Each item has a commission column next to it: Service Commission, Product Commission and Package Sales Commission. They are calculated from the rates in the staff member's Salary & Commission Settings, applied to the revenue in this table — the same calculation as the Calculate Salary & Commission tool.
If a “No Commission Configured” badge appears next to a staff member's name, the commission columns show “—”. Go to My Business → Staff, open the ⋮ menu on the staff member's row, choose Salary & Commission Settings and enter the rates. Commission is calculated with the current rates every time the report opens, so if you change a rate, past periods also show the new rate.
Drilling into a staff member
Clicking a row opens the Staff Report Details. Five summary tiles sit at the top:
Appointments, Product Sales and Package Sales: the same calculation as the row in the list (the amounts match when you choose the same period), with transaction counts.
Total Revenue: the sum of the three.
Payments Made to Staff: the total of expense records whose Invoice / Transaction Date falls in the selected period and that have this person chosen in the Related Staff field. The amount is the whole expense, whether or not it has been paid; cancelled expenses are not counted.
Below them, the same period is split into four sections: Appointments, Product Sales, Package Sales and Payments Made to Staff. Each section lists its transactions with a section total, so you can see exactly which transactions make up a figure. Every row in the payments section carries a Paid, Partial or Unpaid status. If a section has more than 300 records, the first 300 are shown; narrow the date range to see them all.
The details page always opens with Today; the period you chose in the list is not carried over. Choose the period again on the details page. When you go back to the list with the back arrow at the top left, the list returns to Today as well.
“Total Revenue” is what the person generated, not what they were paid. The amount paid is in the “Payments Made to Staff” tile; reading the two together gives you profitability per staff member.
To turn commission figures into an actual expense record, use the “Calculate Salary & Commission” tool on the My Business → Accounting & Finance → Expenses page; this report shows the calculation but does not record the payment. To count how many sessions, classes and events a staff member delivered, use Reports → Staff Appointment Counter.
This report has no Excel/PDF export.
On mobile, open Reports from the menu and pick Staff Reports from the strip at the top. The period buttons are Today, This Week, This Month, This Year and Custom Date; the screen opens with This Month (the web list opens with Today).
In the Staff Performance list, each staff member's service, product and package revenue appears under their name; for staff with commission settings, the total commission is added as Bonus. The total revenue is on the right and the grand total at the bottom. Staff who have left are marked “(inactive)”.
Tap a staff member to open their details in the same tab: the Appointments, Product Sales, Package Sales and Staff Payments tiles and the transaction lists for each section. The details open with the period you chose in the list; if you change the period, the details refresh too. Use the back arrow at the top left to return to the list.
Service, product and package commission as separate columns are only shown on the web. This report has no Excel/PDF export.