Do you know what your clients really think?
Businesses assume they deliver great service, but the client's true experience often goes unspoken. By the time you notice dissatisfaction, it is usually too late. Piyzi Customer Reviews break this silence and surface real feedback after every appointment.
What this feature delivers
The system automatically collects reviews after every completed appointment and displays results in a central dashboard. Both numerical scores and written feedback guide your decisions.
- Automatic post-appointment review link
- Star-based ratings and written reviews
- Instant alerts for low scores
- Ability to use top reviews in marketing
Who is it for?
- Beauty and aesthetics centers, where client experience is the key to growth
- Hair salons, where positive referrals bring new clients
- Fitness and wellness studios, where satisfaction drives member retention
- Health clinics, where patient satisfaction builds trust
How it works
When an appointment is completed, the system sends the client an automatic message. The client taps through to a review screen, gives a star rating, and optionally leaves a written comment. High-rated reviews can be selected and turned into marketing assets. Low scores trigger an instant notification to the business owner, creating a window for intervention. All data is also reported per staff member.
Key details
- Per-staff satisfaction statistics
- Review search and filter tools
- Option to feature top reviews publicly
- Instant notification system for low scores
Experience the Piyzi difference
Stop guessing about client satisfaction and start measuring it with data. With Piyzi, you continuously raise your team's quality and turn positive experiences into a powerful growth engine. To distill your satisfaction into a single score, try our free NPS calculator.