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Defining services, categories and ordering

Define the services you offer with their durations and prices, split them into categories, reorder them by dragging and set staff-based prices.

Last updated: 3 Ağustos 2026

The Service Definitions page in the Business section consists of two parts: Services and Categories. The definitions here feed appointment creation, package sales and the whole of your online booking page.

Adding a service

  1. 1
    Choosing the service

    You can search the ready-made service catalogue and pick one, or define your own service with "Add Custom Service".

  2. 2
    Target audience

    You decide which customer group the service is offered to.

  3. 3
    Staff

    You select the staff members who can deliver this service.

  4. 4
    Duration and price

    You set the duration in minutes and the pricing model as either fixed or variable. For variable pricing you enter a minimum and a maximum amount. With the options at the top right you can mark the service as an "Online Service" or as "Free".

With Advanced Settings on the last step you can define a different price per staff member — a service delivered by an experienced staff member can be priced higher.

Ordering

You can reorder services by dragging them in the list; this order also applies on your online booking page, so you can increase conversion by moving your best-selling service to the top.

Drag and drop is disabled while something is typed in the search box. Clear the search before reordering.

Categories

By splitting your services into categories you group them both in the panel and on the online page. When adding a category you enter a title, a description and its active status. Ready-made categories that come from the system are marked with a lock icon and cannot be edited.

You can star the services you use often to add them to your favourites; they then appear at the top of the list when you create an appointment.

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Service Definitions