Notification preferences: what turns off where?
Learn what Do Not Disturb and the online booking and automation notification switches stop, and where to manage the panel sound, messaging notifications and phone notifications.
Last updated: 7 October 2026
Piyzi tells you about what happens in your business in three ways: the bell in the panel's top bar (the Notifications list), phone notifications (push) in the Piyzi mobile app and SMS messages to your mobile phone. You manage your personal preferences from the avatar menu at the top right, under My Account → Notifications. The preferences belong to your account and apply in every business you work in; each user changes only their own preferences.
There is no save button on this screen; a switch is saved the moment you change it.
Do Not Disturb
When you turn on the Do Not Disturb switch at the top of the Notifications tab:
No app notifications (push) from Piyzi reach your phone: this includes automation notifications, online bookings that come to you, WhatsApp, Instagram and Google message and comment notifications, and support replies.
The SMS sent to you for an online booking and, if you are the business owner, the online facility rental SMS messages are not sent.
The preference switches below are greyed out and cannot be changed until the mode is turned off; a "Do Not Disturb Is On!" warning appears.
While the mode is on, these carry on: entries still land in the Notifications list under the bell, the notification sound in the panel still plays and the messages to your customers (appointment SMS messages, automations, campaigns) are still sent. The SMS or WhatsApp messages your automations send to you, and Piyzi's account and subscription e-mails and SMS messages, are not affected by this mode either.
When a New Appointment Is Created
This row is about what customers do online; you are not sent these notifications for appointments that staff create in the panel or the mobile app. Both columns are on by default:
SMS: when a customer books online and you are the appointment's staff member, you get an SMS on your mobile phone starting with "Yeni bir randevu oluşturuldu." (a new appointment was created) or, if the appointment needs approval, "Onay bekleyen bir randevunuz var." (you have an appointment awaiting approval), with the customer's name, the date and the time. If you are the business owner, an online facility rental (a request awaiting approval or a rental confirmed straight away) and a customer cancelling their rental are also reported by SMS.
Push: if you are the appointment's staff member, the online booking reaches your Piyzi mobile app as a notification. Even with Push off, the booking still lands in the Notifications list under the bell.
Automation notifications
This row has only the Push column. You choose whether the app notification steps in your business's automations that are addressed to you (as the business owner or a staff member) reach your phone. When it is off, nothing arrives on your phone; the notification still appears in the Notifications list under the bell. To stop the SMS or WhatsApp messages your automations send to you, edit the automation itself on the Automations screen.
The Email Notifications, SMS Notifications and Push Notifications boxes at the bottom of the page are for information only; there is no separate e-mail preference.
The notification sound in the panel
While the panel is open, a short sound plays when a new approval request, notification or announcement arrives. You turn the sound off and on with the icon in the header of the Pending Approvals or bell panel (Mute notifications / Turn on notification sound). This setting applies only to the browser you are using.
Message and comment notifications
Who gets a mobile app notification when a new WhatsApp or Instagram message, Instagram comment or Google review arrives is chosen in the Notification Settings panel, opened with the gear icon at the top of Messaging → Inbox (or of the comment screens). The gear is shown to people who are allowed to manage messaging notification settings. Until it has been set up, only the business owner is notified. These notifications also follow each person's own Do Not Disturb setting.
Notifications to your customers
Appointment SMS messages, reminders and campaign messages to customers do not depend on your personal notification preferences. You manage them through your automations, your campaigns and the Notify by SMS option in the appointment windows.
There is no notification preferences screen in the mobile app. You change Do Not Disturb and the When a New Appointment Is Created and Automation notifications switches from My Account → Notifications in the web panel; the change applies to the notifications on your phone straight away.
The Piyzi app asks for notification permission when you sign in. To turn phone notifications off completely or back on, change the notification permission of the Piyzi app in your phone's settings. If you allow it later, notifications start the next time you open the app.
Your notifications are also kept on the Notifications screen that the bell at the top right opens; you can read them there even with phone notifications turned off.
If you have the permission, you choose who gets message and comment notifications from Notification Settings, opened with the gear icon at the top of the Messages screen.