Automatic messages for facility rentals

With Facility Rental enabled, the Automations trigger list gains seven options. They are hidden for businesses without the module.

Triggers

• Reservation created — both staff-entered and online, including pending requests.

• Approved — when a pending request is accepted.

• Rescheduled — when the time or facility changes.

• Cancelled — cancellations and rejected requests share this trigger.

• Completed and No-show.

• Approaching — a reminder the lead time you choose before the start.

Two reminders with different lead times

One rule can fire 24 hours ahead and another 2 hours ahead for the same reservation. They are tracked separately, so neither suppresses the other.

Limiting to specific facilities

A facility filter appears after you pick the trigger. Select none and the rule covers all facilities.

Message variables

• {tesisAdi} — facility name

• {rezervasyonTarihSaat} — date and time

• {rezervasyonKodu} — reservation code

• {rezervasyonDurumu} — status

• {kalanTutar} — uncollected amount