Creating a facility (court, pitch, hall)
Every rentable space is a 'facility'. Create one in a single screen with a name, duration model and price; manage photos, working hours and categories on its detail page.
Last updated: 7 October 2026
Every rentable space is a facility: Court 1, Pitch A, Main Hall, Meeting Room 2. Facilities are managed on Facility Rental → Facilities. Adding, editing and deleting facilities needs the “Tesisleri ve kiralama kurallarını yönetebilir” (can manage facilities and rental rules) permission.
Adding a facility
- 1New facility
Click New facility at the top right (or Add facility on the page if you have none yet); a panel opens on the right.
- 2Facility name
Facility name is required and needs at least 2 characters (e.g. Court 1). If you have two or more categories, pick one in Category.
- 3Duration model
Fixed durations: the customer picks a preset length (60 min, 90 min). Flexible duration: the customer picks a length between a minimum and a maximum, in steps of the increment.
- 4Durations and prices
With fixed durations the form opens with two rows, 60 and 90 minutes; enter each row's length and price, add rows with Add duration and remove them with the bin (at least one must remain). With flexible duration fill in Minimum duration (min), Maximum duration (min), Increment (min) and Hourly price (they open at 60, 480 and 30 min).
- 5Optional fields
Capacity (people) is for information and does not block reservations. To rent online, turn on Open to online booking (off for a new facility); it reveals Online requests need my approval. For Linked resource (hall / room) see below.
- 6Save
“Facility created.” appears and the facility's detail page opens.
Do not leave the price empty: a reservation for a duration priced at 0 also comes out at 0. Changing a price later does not change existing reservations.
Why must durations be multiples of 15?
Conflict control locks the facility in 15-minute slices. Durations, the increment, the start interval and the gap between reservations must therefore be multiples of 15 minutes; otherwise “Durations must be multiples of 15 minutes.” appears and nothing is saved.
The same rule applies to the START time: the first rental time must sit on a 15-minute boundary. 13:30 is fine, 13:07 is not; otherwise “The first rental time does not sit on the lock grid. Pick a time on a 15-minute boundary.” appears.
Reservation start times
By default times are generated from the shift start: every 15 minutes with fixed durations, every increment with flexible duration. Some facilities need otherwise: a pitch may run "first match 13:00, then on the hour".
Turn on Let me set the start times myself in the facility form and enter two things: the First rental time and the Start interval (min). Under these two fields, Times produced shows the first five times immediately.
First 13:00 · interval 60 min → 13:00, 14:00, 15:00…
First 13:30 · interval 60 min → 13:30, 14:30, 15:30…
First 09:00 · interval 90 min → 09:00, 10:30, 12:00…
The first time may fall before the shift; the pattern is kept and the first slot inside the shift is used — 06:00 with a 90-minute interval and a 10:00 opening gives 10:30, not 10:00.
When you turn the switch off, times are generated from the shift start again.
Linked resource (when the same room is defined twice)
If a room is defined both as a Resource for lessons and appointments (My Business → Settings → Resources) and as a rentable facility here, select that resource in the Linked resource (hall / room) field of the facility form. From then on, a rental at a time when a lesson, appointment or event uses the room warns you with “The linked room is busy at this time” — Save anyway still saves it; for online rentals those hours are closed to customers. The other way round, moving a lesson or entering an appointment at a rented hour shows a conflict warning.
Without a link (No linked resource, the default) facilities work independently of Resources: a rental can be made while a lesson uses the same room, and neither side sees the other.
The facility detail page
Clicking a card on the Facilities page opens Facility Details. Edit at the top opens the same form (Edit facility). The page has the facility photos, working hours, pricing rules (see Facility pricing and pricing rules) and, at the bottom, the Delete facility section.
Facility photos
Drag photos onto the Facility photos box or click to choose them (PNG, JPG, WEBP; max 10 MB). An image you uploaded for another facility can be added again without uploading via Choose from Library. Set as cover on a photo makes it the facility's cover; the cover shows on the card on the Facilities page and on the facility card of your customer site. The other photos appear as a strip in the first step of the online rental window.
Even with a single photo, the cover is not chosen automatically. Without a cover the cards show a plain colour instead of a photo; click Set as cover after uploading.
Working hours
While Use business working hours is on (the default), the facility follows the hours in My Business → Settings → Business Hours. Turn it off to set an open/closed switch and start and end times for each day.
Date-specific hours set a single day apart from the weekly schedule: click Add date, pick the date, mark it Open or Closed and enter the hours. That row applies on that date.
Gap between reservations (min) is the time left free between two rentals for cleaning or setup; it counts as busy, so two rentals are always at least that far apart.
Save with Save hours; working hours, date-specific hours and the gap are all saved by that one button.
On days marked as holidays in My Business → Settings → Holidays, online rental is closed and the reservation form lists no times. To close a single facility for one day, mark that day Closed in Date-specific hours; to close it for a few hours, use Close / Block on the Facility Calendar.
Categories
You can group facilities into categories such as Tennis Courts, Pitches or Halls. If you never create one, the system creates a General category with your first facility.
Manage them with the Categories button on the Facilities page: type a Category name and click Add; reorder with the arrows, rename with the pencil and Update, delete with the bin. A category that still has facilities cannot be deleted (the bin is disabled); move its facilities to another category first.
Once you have two or more categories, a category strip (All + categories) appears on the Facilities page and a Category field in the facility form. To move a facility to another category, click Edit on its detail page and change Category. On your customer site the category strip appears when at least two categories contain facilities open to online booking.
With a single court, ignore categories entirely — the system handles it for you.
Deleting a facility
In the Delete facility section at the bottom of the detail page, click Delete and confirm “… will be deleted. Are you sure?”. The facility is removed from lists; past records are kept.
Deleting does not check or cancel the facility's upcoming reservations, and the deleted facility's reservations no longer show on the Facility Calendar. Before deleting, move upcoming reservations by dragging them to another facility's column on the Facility Calendar, or cancel them. To take a facility offline temporarily, turn off Open to online booking instead of deleting it.